At Skynovia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us online.

1. Information We Collect

We collect personal information required to process your orders and improve your shopping experience. This includes:

  • Full Name

  • Contact Number

  • Email Address

  • Shipping Address

  • Payment Method (EasyPaisa, JazzCash, or COD)

  • IP address and browsing behavior (for security and optimization)

We do not store banking or financial details. All transactions are processed through trusted third-party payment gateways.

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Send order and delivery updates

  • Provide customer support

  • Detect and prevent fraudulent activity

  • Improve website performance and user experience

  • Comply with legal obligations

3. Security of Your Information

We use SSL encryption, secure hosting, and restricted access protocols to protect your personal information. Our payment partners (EasyPaisa and JazzCash) follow strict security standards.

4. Cookies and Tracking Technologies

Our site uses cookies to:

  • Remember your cart and preferences

  • Analyze traffic and site performance

  • Personalize your shopping experience

You may disable cookies in your browser settings, but some features may not function properly.

5. Sharing of Data

We never sell or rent your data. Information is shared only with:

  • Courier partners for shipping

  • Payment gateways for secure transactions

  • Legal authorities if required by law

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

  • Request information on how your data is used

7. Retention of Data

We retain your data for as long as required to fulfill orders, comply with legal obligations, and provide customer support.

8. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised date.

9. Contact Us

Skynovia is based in Islamabad, Pakistan. For privacy related questions or concerns, please contact us by email.
📧 info@skynovia.store

We are an email-only support team and do not list a phone number or street address for privacy and security reasons.